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Reset Sync History

How to Reset Sync History

If iCal has stopped syncing with BusySync, you may need to reset your sync history, by doing the following:

  • Open the BusySync prefpane.
  • Select the Reset tab.
  • Click the Reset Sync History button. Wait a few minutes for the reset to complete.
Reset Tab

iPhone

If you are syncing with an iPhone via iTunes, you will have to reconfigure your iTunes sync options after resetting sync history, as follows:

  • Launch iTunes, dock your iPhone, and select your iPhone in the iTunes source list.
  • Click the Info tab.
  • Select the "Sync iCal calendars" checkbox
  • Select the "Calendars" checkbox under "Replace information on this iPhone".
  • Click Apply
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MobileMe

If you're syncing with MobileMe, you may need to re-enable your MobileMe sync settings in System Preferences > MobileMe > Sync. In addition, it is recommended that you overwrite the calendar info on MobileMe with the contents of iCal on your desktop. To do so, click Advanced > Reset Sync Data > and click the right arrow to replace the info on MobileMe with the info from this computer.

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