Unable to log into iCloud. I'm seeing password incorrect prompts.
Apple requires all third-party apps that sync with iCloud (like BusyCal and BusyContacts) to use app-specific passwords—your standard iCloud password will not work. An app-specific password is a unique, Apple-generated password (16 to 19 characters long) that keeps your iCloud account secure while allowing third-party apps to connect. Only Apple’s own apps (Mail, Calendar, and Contacts) can use your regular iCloud password, whereas all other apps must use an app-specific password.
If iCloud fails to connect or displays cryptic error codes like -1012, it’s often due to an incorrect or expired app-specific password—especially if you recently reset your iCloud password, as this automatically revokes all existing app-specific passwords.
Sometimes connectivity issues are caused by firewall software you may have installed on your device, such as Little Snitch. When using a firewall, please ensure BusyCal has been granted permission explicitly.
We’ve outlined every step in detail to help you setup your iCloud account.
Simply remove your iCloud account from BusyCal and follow these step-by-step guides:
If you continue to experience persistent issues even after you have followed these steps, please get in touch.
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